REVOLUTIONISING LIBRARY SERVICES IN DIGITAL AGE: A CHATBOT FOR THE CURIOUS MIND

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As we celebrate National Librarians Day, it’s time we reimagine the library not just as a physical space, but as a digital gateway to lifelong learning. In today’s fast-paced, tech-driven world, students expect information at their fingertips and that’s exactly what we have aimed to deliver with the launch of our new Library Chatbot in our college library. While the core purpose of a library remains unchanged to provide access to knowledge how we deliver that knowledge has transformed.

This user-friendly AI-powered library chatbot, recently inaugurated at St. Joseph Vaz College, has already become a go-to companion for students and faculty, accessible 24/7 from the comfort of their homes. In an age where convenience and speed are key, this chatbot has already proven to be a valuable tool.

What makes our Chatbot Special?

The chatbot is a smart assistant designed to support users by providing quick and easy access to a wide range of library services and resources. Whether it’s checking e-books, magazines, journals, or library policies, the chatbot ensures that information is never more than a click away.

Our users can now:
✅   Renew books via OPAC
✅   Learn about borrowing policies, library rules, timings, and staff details
✅   Explore a dedicated Libopedia section featuring Newsletters and library activities
✅   Access EduVault for e-books, past projects, previous year question papers, and even books beyond the syllabus—with summaries!
✅   View a complete list of journals and periodicals currently subscribed to.
✅   Browse the Book of the Month, read  poems, fun facts, jokes, and even short stories in the interactive ReadLite zone.
✅   Find answers to common questions instantly with the FAQ chatbot feature.
Whether you are researching for a project, planning your final year submission, or simply looking to read something new, the chatbot is your virtual librarian—ready anytime.

As a librarian, my mission has always been to bring students closer to knowledge taking a step toward creating smarter, more accessible libraries. With this chatbot, we are not just keeping up with the digital era, we are leading it. It empowers students to explore and interact with the library on their own terms, anytime, anywhere.

On this National Librarians Day, let us celebrate innovation in librarianship. Let us empower our students by making learning more accessible, engaging, and enjoyable.

The future of libraries is not just about books, it’s about bridging the gap between curiosity and information. Because when a library is open 24/7, even virtually-learning never sleeps!

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